Democratic Republic of the Congo: Base Manager - DRC

About the role: This is a 12 month, replacement role with unaccompanied terms based in Masisi, North Kivu province, DRC with a salary of €34,106 to €37,896

You will report to the Area Coordinator (AC) in Goma and will line manage the Logistics Assistant and Administration Assistant, and work closely with the Emergency Programme Manager (EPM) and Systems Director (SD).

We would like you to start on 15^th April 2017.

Your purpose: is to provide day-to-day support to the implementation of the programme by ensuring that the systems (logistics, administration, HR and finance) are functioning according to the needs of the programme and in line with Concern’s policies, procedures and standards. The Base Manager will be responsible for overall security management for Concern’s field operations in North Kivu.

You will be responsible for:

Logistics, Finance and Administration:

• Ensuring adherence to Concern’s systems and procedures for logistics, administration, HR and finance functions, with support from the AC and the SD.

• Managing logistics functions (procurement, transport, storage, asset management) in Masisi, ensuring all tasks are carried out in a timely manner and in line with Concern’s and donor procedures.

• Fleet management; overseeing and maintaining the programme transport management system, including vehicle movement planning and scheduling maintenance/repairs etc.

• Managing Concern’s assets in Masisi ensuring all assets are recorded, tracked, marked and monitored using a full inventory and asset register.

• Overseeing the efficient management of Concern warehouses and stores in Masisi through regular spot checking and ensuring they are operating in accordance with Concern procedures.

• Overseeing the maintenance and running of Concern premises in Masisi (office, residence and stores) ensuring that adequate supplies, staffing and support systems are in place. Special attention paid to generator management, maintenance, and fuel consumption.

• Supporting the Finance and Admin Officer in his finance/administration duties, ensuring regular cash counts and financial checks are conducted.

  Human Resources management

• Providing management oversight to the programme’s Logistics and Finance/Administration staff.

• Recruiting (as necessary) and providing training to relevant staff on Concern’s systems and policies and ensure standards of transparency and accountability are in line with Concern policy and donor requirements.

• Ensure that the Performance Development Reviews of base staff is done in a timely and proper manner.

• Maintaining up to date staff lists and providing regular staffing reports to the AC and HR Department, advising on staffing needs.

  Communications and IT systems support:

• In liaison with and support of the National IT officer, ensuring that computer and communication needs of the staff are regularly reviewed, budgeted for, and met, while ensuring that relevant operating protocols are adhered to.

• Ensure that all HF, VHF and other communications equipment are operational, used in line with communication policies and that requisite training is provided to staff on usage protocols.

• In conjunction with the National IT officer and programme management staff, ensure the training of all relevant programme staff in the use and maintenance of communications and IT equipment.

  Security and Representation

• As the Security Focal Point in Masisi, in close liaison with line management and with the EPM, ensure the day-to-day application of the Concern DRC Security Management Plans (SMP) and Standard Operating Procedures (SOPs) through collaboration with the Security Focal Group.

• Ensure all staff and visitors are briefed on the SMP and SOPs and are fully aware of their duties and responsibilities related to security.

• Represent Concern with local authorities and/or the UN OCHA Security meetings and other members of the humanitarian community in Masisi.

• Undertake analysis of security incidents and trends in the zone of intervention and surrounding areas, ensuring that line management is regularly briefed on the security situation and advise as necessary in relation to adaptation of workplans and movement plans.

• Ensure security information is up to date, relevant and communicated in a timely manner.

• Liaise with and develop relationships/contact list of other INGOs and external stakeholders to follow the evolution of security situation and regularly report feedback to management.

Specific CRM (Complaints Response Mechanism) responsibilities:

• Facilitate and coordinate the logistics of the management and extension of the Masisi CRM and accountability initiatives and assist in annual staff training on Concern’s P4 and Code of Conduct and accountability commitments and initiatives.
• Assist PM in the provision of information to Programmes Director for Annual Accountability Progress Report and ensuring that the accountability implementation plan is being carried out.

Other Duties:

• Provide input to country team budget development process particularly in relation to logistics, transport, stores, administration, communications, security and human resources and directly manage the Masisi transport and admin budget.
• Ensure that logs, transport and admin reports are compiled and produced to a good standard on a regular basis as required.

Your skills and experience will include:

Essential:

• Primary degree in logistics, supply chain management or associated discipline
• At least 3 years’ Systems/Logistics experience, with management experience, of which at least two years’ working overseas with an NGO; Logistics/Procurement/Transport/fleet management experience; stores management experience
• Proven ability in report writing
• Excellent communication skills in English and French or Swahili, both written and verbal
• Strong communication, problem solving and analytical skills. Able to prioritise and handle a diverse and heavy workload.
• Proven analytical, planning and time management skills
• Willingness and ability to communicate with people and to contribute to local staff capacity development
• Good team player, flexible and capable of working with a multinational country team
• Politically and culturally sensitive
• Ability and willingness to live in basic conditions for long periods of time
• Excellent computer skills, including Microsoft Word, PowerPoint and Excel.

Desirable:

• MSc or A degree in development studies or relevant field
• 2 years’ experience in management role
• Outgoing personality with excellent training skills
• Experience of working/living in an insecure environment
• Experience or knowledge of international standards such as SPHERE and Core Humanitarian Standard
• Ability to work under pressure to meet tight deadlines

We would also like:

All applications should be submitted through our website at https://jobs.concern.net by closing date. CV’s should be no more than 4 pages in length.

Due to the urgency of this position, applications will be short listed on a regular basis and we may offer posts before the closing date.

Concern Worldwide is an Irish-based non-governmental, international, humanitarian organisation dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world’s poorest countries.

All applications should be submitted through our website at https://jobs.concern.net by closing date. CV’s should be no more than 4 pages in length.

Due to the urgency of this position, applications will be short listed on a regular basis and we may offer posts before the closing date